Initiate Support

In-person assistance to help you understand the range of ASSURE support and start your support experience

ASSURE Program Managers

Work with a dedicated in-person support representative

Every treatment journey is distinct and complex; therefore, the needs of patients will differ in each individual circumstance. To help address these needs, Otsuka* developed the specialized role of the ASSURE Program Manager (APM).

APMs are focused on providing support for you and your team to help ensure your patients’ access to their prescribed treatment. Your APM can help clarify access information, answer questions, and coordinate support to help ensure the care you’ve prescribed for your patient. If your patient enrolls, each APM is able to assist with patient-specific access matters.

ASSURE Program Managers can help you:

  • Understand the range of support the ASSURE Program offers so you can help your patients choose the ASSURE options that are best for them
  • Review coverage and access options for each of your patients
  • Request a benefit verification or reverification
  • Complete the ASSURE Program Enrollment Form for help with patient specific specific access matters, such as benefit verification follow-up and hospital discharge support
  • Connect patients to resources to help with continuity of care

*Otsuka America Pharmaceutical, Inc.

Call the ASSURE Program at 855-24-ASSURE (855-242-7787) to
request a visit from your ASSURE Program Manager

Please see U.S. FULL PRESCRIBING INFORMATION, including BOXED WARNING, and MEDICATION GUIDE, for ABILIFY MAINTENA® (aripiprazole).

To report an adverse event or product quality complaint please call: 1-800-438-9927
For all other medical inquiries, call: 1-800-441-6763

Contact Us

Call 855-24-ASSURE (855-242-7787)
8 AM - 8 PM ET, Monday through Friday

Fax 855-876-2627

Enroll in ASSURE

ASSURE Program Enrollment Form and Instructions

Sample Letters

See the ASSURE offerings come to life in this short, animated video

Please see U.S. FULL PRESCRIBING INFORMATION, including BOXED WARNING, and MEDICATION GUIDE, for ABILIFY MAINTENA® (aripiprazole).


To report an adverse event or product quality complaint please call: 1-800-438-9927
For all other medical inquiries, call: 1-800-441-6763